I am having a small problem. with Media Go??

10-11  Source: Network gathering  Views:0 

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I have a program call " Creative MediaSource Go!" but when click on it to open so i can do some setup, nothing happens. Is ee the hour glass then nothing happens. I already updated with creative. please can some one tell me wat i am missing yo get the "Creative MediaSource Go!" to open and run ??
Having this problem too: IT'S REALLY REALLY ANNOYING!!! Anyone have an idea how to sort this?
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