HP PSC 2355 all-in-one printer cuts off bottoms of letters

10-11  Source: Network gathering  Views:0 

My HP PSC 2355 All-In-One Printer cuts off the bottoms of letters. Photos are fine. 3rd HP black cartrige, got worse today.
 On a Mac, 10.9.3.
Hi @timed 
I would like to help you with your 2355 printer. A printer reset can initiate an alignment. Please use the following document to troubleshoot the issue, and let me know the outcome of your efforts; Troubleshooting Print Quality Problems with the Diagnostic Page.
If the issue remains unresolved after following all of the steps in the link above, I recommend contacting HP.
Don't hesitate to call, although the printer may be out of warranty, the cartridges could be in warranty; therefore, there wouldn't likely be a fee for the phone support. HP will, at HP's option, either replace products under warranty that prove to be defective or refund the purchase price.
They could even determine after troubleshooting that it is a problem with the printer, in which case they may offer you a discount on a newer model.
The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
To find the “Warranty Ends” date, look in the following table for the date's location on each product. The date follows the YYYY/MM/DD or YYYY/MM format, where YYYY indicates the year, MM indicates the month, and DD indicates the day.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP
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