HP Officejet Pro 8000 Will Not Print

10-11  Source: Network gathering  Views:1 

Hello, I have had a persistent problem with this printer which appears that it loses connectivity, however a diagnostic page revealed that it was connected to my wireless router and ready to go!  I don't know what to do and am getting extremely frustrated with this printer.  It was working fine, albeit I don't use it that often, and when I went to use it recently it didn't print and I noticed it was out of two different inks.  I replaced the ink, printed a test page, and tried to reprint.  No luck!  It says there was an error printing but won't say what kind of error.  The computer recognizes the printer, it is set to default, it is NOT set to work offline, what else should I do?  Thanks for any help you can give to resolve the current situation, and to determine why this constantly happens!
If you have HP software in your Applications folder that was not specifically meant for 10.7 (Lion), uninstall the software using the 'scrubber' option:
Go to Applications/Hewlett Packard/ click on HP Uninstaller
Click on Continue
Highlight your device on the left pane
Press and hold Control + Alt + Cmd keys on the keyboard simultaneously while you click on Uninstall <<<< This IS the Scrubber Option, there is no button labeled "Scrubber"
There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
Click Continue and let it finish
Restart your Mac
Download and install this: http://support.apple.com/kb/DL907
Now reset the printing system:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
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