FrameMaker 9 - Internal Error 9004, 6921628, 9677518, 0 when launching

11-30  Source: Network gathering  Views:4 

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Hi Adobe community,
I have been assisting a user with this FrameMaker 9 issue that has been returning many many times. When she launches FM9, she gets an Internal Error.
The workaround is to rename the Linguistics folder to something else relaunch FrameMaker 9 which will create a new Linguistics folder. However, the issue returns almost every month and we are not sure why. Any advice on how to prevent the Linguistics folder from being corrupted?
One thing to note is that the user has FrameMaker 7.2 and FrameMaker 10 installed concurrently. She often has FM 9 and FM 10 open at the same time.
Here is the *.txt file that the error message is referring to:
  === Header Begin ===
Internal Error: 9004, 6921628, 9677518, 0
FrameMaker 9.0.0 for Intel
Build: 9.0p255
Window System: MSWindows
Operating System: Windows NT 6.1 (major.minor.build: 6.1.7601 Service Pack 1)
Generated on: Wednesday, January 30, 2013 4:13:04 PM
To file: C:\Users\username\AppData\Roaming\Adobe\FrameMaker\9\FrameLog_13.01.30_16.13.04.txt
=== Header End ===
[Spurious content deleted by moderator]
I have Frame 9 patched fully, patch 4, in Windows 7 Ultimate running in VMmare Fusion fully updated. I get this error every time I start Frame.
I have the same Frame version and updates running in the same Windows Ultimate running on Parallels Desktop 9, fully updated and it runs fine, no issues at all.
I have removed Frame in VMware several times. completely, with YourUninstaller which cleans all files, folders, and registry entries to no avail. I have deleted and/or renamed the Linguistics folder several times. Changed the maker.ini "sitedictionary=" entry to no avail, (I saw this in another post on another discussion site", didn't work... A side note, Frame 12 runs fine on the VMware machine...
I am at a loss other than Frame 9 and VMware Fusion are not compatible for some crazy reason. Any ideas?
Thanks,
Scott
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