Error when connecting to CC

10-11  Source: Network gathering  Views:0 

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Hi (sorry for my english)
When I am connecting to CC I get this error, is somebody can help me?
Error
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e5c93ed0-be1c-41fa-ae6d-ba51333cfbce
Hi Luc,
Welcome to Adobe Forum,
The reason can be any for such error as they are not yet decoded,
Please check that all adobe ports are provided access.
Please try to connect after disabling the 1.Firewall of the system 2. Antivirus 3. System Firewall , then to get connected .
If the issue still persists then the best option would be to create a new Admin account with all privileges & try to get connected, you can enable the administrator or root user by following these.
1. For Mac http://support.apple.com/kb/ht1528
2.For Windows http://www.petri.co.il/enable-the-windows-7-administrator-account.htm#
Incase the issue is still not resolved, please contact Adobe at http://adobe.ly/yxj0t6.
Regards,
Rajshree
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